APMG International Stakeholder Engagement™ Foundation

Learn how to develop your influencing and engagement skills. This course will help you to explore and develop your abilities in identifying, influencing, and leading key stakeholders and will help you to deliver results and benefits through effective collaboration.

Next course starts:

03 Feb 21
In Wellington

See all dates below


Through improving your communication and influencing skills, you will be able to organise resources effectively and gain buy-in and cooperation from key stakeholders. You will understand how to remove obstacles and provide techniques for influencing people.

The course reference book is “Practical People Engagement: Leading Change though the Power of Relationships“ by Patrick Mayfield.

The course covers seven principles of people engagement, the six engagement hats, the Glaser Team Effectiveness Model and explains the practices and techniques in a five step Engagement Pathway.

During this course you will learn and understand practices and techniques to help you get results from your activities.

APMG International Stakeholder Engagement is a trade mark of The APM Group Limited. All rights reserved.

Topics Covered

The seven principles and five step Engagement Pathway are covered.

The seven principles to engaging and influencing people are:

  1. Seek first to understand and then be understood
  2. Effective change is always led
  3. Habits are the inhibitors and the goal
  4. Recognize and minimize the pain of change
  5. A leaning to action and relationships yields high engagement
  6. Integrity is powerfully persuasive
  7. Feelings trump reason, and meaning trumps authority

The five step Engagement Pathway is:

  1. The Who Step
  2. The How Step
  3. The When step
  4. The Engage step
  5. The Adapt Step

From participating in this course you will:

  • Understand the benefits of Stakeholder Engagement for a change initiative
  • Understand the seven principles
  • Understand the five steps of the pathway, their purpose, objectives and context
  • Understand the purpose of the promoted techniques
  • Understand the relationship(s) between principles, pathway steps and techniques
Who Should Attend

This course is a must attend course for you if you interact with and work with stakeholders to achieve your objectives, leading, shaping and achieving positive outcomes. It is especially useful if you work in an Agile environment where individuals and interactions and customer collaboration are valued.

This course will suit you and give you value if you are a Business Analyst, Project Manager, Programme Manager, Portfolio Manager, PMO Manager, Scrum Master, Delivery Lead, Change Specialist, Communications Specialist, Policy Manager, or Consultant.


The Foundation certification demonstrates that you have an understanding of the Stakeholder Engagement principles, practices and techniques.

About the Exam

The exam is held on the third (final) day of the course. The 40 minute exam has a multiple choice format with 50 questions. You must get 25 or more correct answers to pass. It is a closed book exam.


The price is $2195 excluding GST. The price includes the exam and a copy of the course reference book.

Register Now For This Course

If you have any questions about the course, dates or wish to run this course in-house please contact us on

04 495 9100 or email us at


Wed 03 Feb
9:00am to
Fri 05 Feb
Session information
Foundation, 3 days including exam and handbook. $2195 excl GST
Wed 03 Feb 9:00am - Fri 05 Feb 5:00pm